Rose and Kiernan, Inc. is a full service independent insurance agency with offices located throughout New York State and Danbury, CT. We are an employee owned organization that has customers throughout the United States.

Currently we are seeking a Benefits Administrator in our Billing and Enrollment unit in our East Greenbush, NY office. This is a full time, non-exempt position.

Essential Duties and Responsibilities:

Facilitate resolution of membership and billing issues between employer groups and carriers.

Answer telephone inquiries from existing clients.

Process and track all membership enrollment transactions.

Reconciliation of eligibility, including billing to employer groups

Written communication with customers and carriers

Document all phone calls and conversations

Servicing customers using Applied Systems, WLT, eTFile, and Microsoft Office

Skills Needed:

Experience in customer service Advanced Excel Skills

Professional communication skills Ability to display smile over the phone

Detailed oriented Professional appearance

Organized Team Player

Requirements:

High School Diploma or equivalent

Previous experience in insurance

Reliable transportation to the office

Rose and Kiernan, Inc. offers the following benefits to our employee:

Group Health Insurance Section 125/Flexible Spending

Group Life Insurance Defined Benefit Pension Plan

Employee Stock Ownership Plan

Paid Vacations Career Development

Business office hours: 8:15 a.m. to 4:30 p.m.

Compensation commensurate with experience.

Rose and Kiernan, Inc. is conveniently located at 99 Troy Road, East Greenbush.

Please mail resume with cover letter and salary requirements to:

Rose and Kiernan, Inc.

Attention: Human Resources

PO Box 640

East Greenbush, NY 12061

Or preferably email: hr@rkinsurance.com