Employee Benefits Client Manager

JOB DESCRIPTION

We have an exciting opportunity for an Employee Benefits Client Manager in our East Greenbush, NY location.

Essential Functions & Responsibilities:

Provide prompt, accurate and courteous service to mid-size to large clients, producers and company personnel
Answer telephone and in-person inquiries from new and existing customers
Explain coverage to insured’s’ giving clear and accurate information
Document all written and phone conversation
Inform and educate clients regarding immerging healthcare issues – ACA, ERISA, State Mandates, HIPPA, COBRA, etc.
Coordinate open enrollment process, member materials, ID cards, etc.
Knowledge of Zywave, HR360 a plus
Manage renewal process according to client expectations and carrier requirement

Candidate Characteristics

Understands the implications of situations and exercises sound judgment in making decisions.
Identifies problems and develops resourceful solutions.
In-depth insurance product knowledge
Translates features and benefits of our products to customers with confidence
Interpersonal skills with a strong sense of urgency.

Candidate will have:

3 years Employee Benefits experience required
State appropriate Accident & Health license
Experience with Community & Experience Rated Health Plans
Demonstrated competency is the use of Microsoft Office Suite
Strong oral and written communication skills
Experience with Applied System EPIC Platform

R&K offers competitive compensation, exceptional benefits, continuing education & training, and tremendous potential with one of the nation’s fastest growing and highly profitable insurance brokerage firms.

Please send your resume, with cover letter and salary requirements to: Rose & Kiernan, Inc., Attention: Hiring Manager, 99 Troy Road, East Greenbush, NY 12061 or preferably by email to hr@rkinsurance.com